http://dspace.ewubd.edu:8080/xmlui/handle/123456789/1446 2026-04-04T01:07:28Z 2026-04-04T01:07:28Z Anwar, Rezwan http://dspace.ewubd.edu:8080/xmlui/handle/123456789/1493 2019-03-13T07:42:40Z 0010-01-01T00:00:00Z

Grameen Services and Customer Expectations Anwar, Rezwan This report is based on a 12-week internship program at GrameenPhone Ltd, the leading multinational company in telecommunication sector. The report is divided into two parts the organization part and the project part. The organization part discusses the mission, purpose, the organization structure and basic business activities of GrameenPhone. GrameenPhone started their business approximately 3 years. They are operating in the market for long time. They gained success from the very beginning of their operation and were capable enough to hold the success year after year. GrameenPhone main competitors are AKTEL, SHEBA, CITY CELL. GrameenPhone basic strategy is coverage of both urban and rural areas. In contrast to the "island" strategy followed by some companies, which involves connecting isolated islands of urban coverage through transmission links, GrameenPhone builds continuous coverage may vary from area to area depending on market conditions, the basic strategy of cell- to all coverage is applied throughout GrameenPhone's network. In Nov' 1996- GrameenPhone Received license to start business operation. In Mar' 1997- they launched services in greater Dhaka. In Sep' 1997- they arranged a lease agreement with Bangladesh Railway for using their Fiber Optic network throughout the country. In Mar' 1999 GrameenPhone launched International Roaming for their valuable customers. In April 1999- Final interconnection agreement with B. T TB. In early 2000 they launched services in Sylhet and Barisal. In June 2000 they achieved 100,000 subscribers. The project parts of the report are based on observations, findings, analysis, and response towards customers. The main focus in my observation was customer service Hotline (123). In the project part I have discuss selected major problems and tried to resolve most of them. This can be found in detail in the project part. For the project part both primary and secondary information were collected through direct customer complaints. This thesis submitted in partial fulfillment of the requirements for the degree of Bachelor in Business Administration of East West University, Dhaka, Bangladesh.

0010-01-01T00:00:00Z Md. Taif - Ul - Islam http://dspace.ewubd.edu:8080/xmlui/handle/123456789/1492 2019-03-13T07:42:40Z 0008-01-01T00:00:00Z

Paper on Corporate Leadership of Dhaka City Md. Taif - Ul - Islam The objective of this paper is to find out the leadership style of corporate leaders of Dhaka, the capital city of Bangladesh. It is the burning need of our corporate society to establish their credibility for the future. This kind of paper will help the present as well as the future leaders in ow' cOWltry to lead any business or endeavor,by analyzing leader's behavior, style and fashion. That the form of problems, the techniques and goals ofleadership are a matter of public interest in our society is a proposition few will challenge. Customarily this interest is given expression by recurrent cans for "wiser", "firmer", more ''flexihle'', and other kinds of leadership Businessmen and trade unionists, professors and Boy Scouts, social workers and generals all have on many occasions in the recent past voiced a desire for more and better leadership in their respective spheres. This thesis submitted in partial fulfillment of the requirements for the degree of Bachelor in Business Administration of East West University, Dhaka, Bangladesh.

0008-01-01T00:00:00Z Mahbub, Md. Tabrez Bin [et al.] http://dspace.ewubd.edu:8080/xmlui/handle/123456789/1491 2019-03-13T07:42:40Z 0012-01-01T00:00:00Z

Baitul Mukarram Baboshaye Group Billing System for System Analysis and Design Mahbub, Md. Tabrez Bin [et al.] This report on "Baitul Mukarram Babosbaye Group Billing System" is submitted on December 15, 1999 to Mr. Pijush K. Paul, course teacher, Management Information System (MIS-402), East West University. Mr. Pijush K. Paul orally authorizes us to prepare the report. The main purpose of writing the report is to fulfill of Management Information System course requirement. Also to develop practical knowledge about the course. Because with out the practical knowledge the implication of the course will not be fulfill. The world is running through the IT century. The revolution has given us database system which has a great impact on the business world. Now in our country many organization like, Baitul Mukarram Babosbaye Group is also looking to adapt the system. So we tried to identify the user requirement and the related problem of implementing the system. The proposed system will be based on the DESA's meter reading. So the primary input or data of the system will be the meter reading. The main limitation of the report is the users. Because, they do not know much about the database system. So they could not clearly express their requirement to us. This was a big problem for us. The other problem that could occur in future is false meter reading". This thesis submitted in partial fulfillment of the requirements for the degree of Bachelor in Business Administration of East West University, Dhaka, Bangladesh.

0012-01-01T00:00:00Z Afsari, Sultane Kabir, Afroza Khandker, Rabeya [et al ] http://dspace.ewubd.edu:8080/xmlui/handle/123456789/1489 2019-03-13T07:42:40Z 0012-01-01T00:00:00Z

System Analysis and Design Prodigy Computer Solutions Afsari, Sultane; Kabir, Afroza; Khandker, Rabeya [et al ] The purpose of conducting the study was to fulfill the partial requirement of the course on ''System Analysis & Design. The systems analyst acts as an interface between the client, who has a need for new computer systems, and the programmer, who has the technical skills to produce such programs. The 'Prodigy Computer Solution's among the few companies in Bangladesh that conduct a large sale of hardware in the beginning of the 1998. The company has several sections such as hardware selling, software developing, web page developing and provides computer training among the general people. The 'Prodigy Computer Solutions' is now concentrating in the field of software developing and web page developing rather then selling hardware. Since hardware business is very competitive but less cost effective so, they are designing many demo for several software and taking preparation to launch that software in near future. This thesis submitted in partial fulfillment of the requirements for the degree of Bachelor in Business Administration of East West University, Dhaka, Bangladesh.

0012-01-01T00:00:00Z