http://dspace.ewubd.edu:8080/xmlui/handle/123456789/207 2026-04-04T01:01:36Z http://dspace.ewubd.edu:8080/xmlui/handle/123456789/2457 Financial Performance Evaluation of Eastern Housing Limited Based on Income Statement & Balance Sheet Islam, Mohammad Ashraful A Project Report is an essential work of the last platform of completion of BBA Degree. It is a twelve weeks program. After doing the job, the submission of a Project Report will fulfill the requirements of final degree in Business Administration. It familiarizes student to the working environment of the real world. It gives student the best opportunity to improve their interpersonal skills as well as they can implement their theoretical enlightenment to the real life situation. After graduating, this experience would be very much useful to their working life. Lastly, by this program, a student can polish his or her strengths and weaknesses by having this real life hands on experience. This thesis submitted in partial fulfillment of the requirements for the degree of Bachelor in Business Administration of East West University, Dhaka, Bangladesh. 0001-01-01T00:00:00Z http://dspace.ewubd.edu:8080/xmlui/handle/123456789/1760 Business Value of Customer Satisfaction at Standard Chartered Bank Reaz-Ul-Huq standard Chartered is one of the oldest bank of the country with a wide spread service facilities all over the country. At present it holds the top most position among the multinational banks in the Beside consumer banking, Standard Chartered has emerged as sound corporate bank through its various products and services. The Consumer Bank provides credit cards, personal loans, mortgages, deposit taking activity and wealth management services to individuals and medium sized businesses. The Wholesale Bank provide services to multinational, regional and domestic corporate and institutional clients in trade finance cash management, custody, lending, foreign exchange, interest rate management and debt capital markets. I have under taken a research in order to find out the satisfaction level of the customers as far as the customers service department is concerned. The research was done on thirty customers of Dhanmondi Branch of Standard Chartered Bank, who frequently visit the bank for carrying out their transactions. From the survey I have found that the customers are quite satisfied with the current level of service they are receiving from the bank. However, they always appreciate the innovative ideas that the bank quite often come up with. According to them, Standard Chartered is the best multinational bank, which not only has a sound system but it also cares about its customers to a great extent. This thesis submitted in partial fulfillment of the requirements for the degree of Bachelor in Business Administration of East West University, Dhaka, Bangladesh. 0009-01-01T00:00:00Z http://dspace.ewubd.edu:8080/xmlui/handle/123456789/1573 An Overview of The Hongkong and Shanghai Banking Corporate Limited Kamal, M.S. Asif The HSBC Group is one of the world's largest banking and financial services organizations and comprises some 7,000 offices in 81 countries and territories, serving over 30 million customers worldwide. The HSBC Bank has been serving customers in Bangladesh since 1996 and has three offices in Dhaka and one in Chittagong offering customers a wide range of personal financial services and products designed of personal financial services and products designed to take care of their growing needs and requirements. Customer services representatives are committed to providing customers with excellent customer service in Personal Financial Services. It is important to understand the customer's needs and helping them out with improved service. So customer feedback or to know about their satisfaction level is the key to success. Other departments like Trade Services, Corporate Credit, Treasury, Human Resources also playa very vital role in the bank. Corporate Banking is the major banking sector of HSBC bank. And in the conclusion the findings from the difference with other banks may lead with profitable opportunities if the analysis is done properly. I tried to evaluate and analyze those areas. This thesis submitted in partial fulfillment of the requirements for the degree of Bachelor in Business Administration of East West University, Dhaka, Bangladesh. 0012-01-01T00:00:00Z http://dspace.ewubd.edu:8080/xmlui/handle/123456789/1572 Financial Performance Evaluation of Bangladesh Biman Corporation Latif, Mohammad Abdul Bangladesh Biman Corporation is the national flag carrier of Bangladesh owned by the Govt and operating both domestic and international services with reputation. At present Biman is serving twenty-six: cities of the world across three continents. Biman has a fleet of five wide-bodied DC-lO 30, three A310-300, three F28 regionaLjets and two BAe ATPs ai.rcratL The corporate body is Bangladesh Biman Corporation though the airline is called Biman Bangladesh Airlines. It was established by the Presidential Order No. 126 of 1912 and made a corporation by the Ordinance No. xrx of 1911. Came into being on JanuaI}' 04, 1912 initially with a 2nd world war vintage Dakota.. OC - 3, gift from the Air force. In the rest of report I made an attempt to evaluate Bangladesh Biman Corporation perfonnance exclusively using ratio analysis. Having analyzed the key ratios Bangladesh Biman COtpOration based on ditfurent year. The financial perfonnance of Bangladesh Biman Corporation is not because of their inefficient operation and also for proper decision-making. Most of the year they incurred losses rather than generate profit. Based on my analysis [ think that if they want to get rid of from this current situation they have no alternatives they have to go for privatization and this is my recommended solution. This thesis submitted in partial fulfillment of the requirements for the degree of Bachelor in Business Administration of East West University, Dhaka, Bangladesh. 0009-01-01T00:00:00Z